Last Update: March 2025
Notary Closers values the privacy of our clients and partners. This Privacy Notice provides information about how Notary Closers collects, processes, and protects your personal information when using our online notary services and text messaging communications.
Scope
This notice applies to the collection and processing of personal information by Notary Closers in connection with our online notary services and text messaging communications (“we,” “us,” or “our”). It outlines our practices to help you understand how we handle your data.
How We Collect Information
We collect personal information in the following ways:
- Direct Collection: When you provide information by responding to text messages or submitting details through our online platform.
- From Internal Sources: When we import your contact information from our system to facilitate communication and service delivery.
- Automated Processes: When our communication platform gathers certain details as you interact with our service.
What Type of Information We Collect
Direct Collection:
- Opt-out preferences
- Content of your text message responses
Collection from Internal Sources:
- First and last name
- Phone number
- Email address
- Appointment details
Automated Collection:
- Device status indicating whether a device is available for messaging
- Mobile carrier (e.g., Verizon, AT&T)
- Country associated with the phone (we do not send international messages)
- Message delivery status
- Error codes indicating delivery issues (e.g., landline number, unreachable device)
How This Information Is Used
We use the personal information we collect to communicate with you regarding our services, including:
- Notary Appointments: Confirmations, reminders, and updates regarding your scheduled services.
- Legal and Compliance Notifications: Ensuring compliance with applicable laws and regulations.
- Promotional Activities: Sharing opportunities, discounts, or updates about Notary Closers’ offerings that may interest you.
With Whom This Information Is Shared
We do not sell or rent your personal information. However, we may share your personal information in the following limited circumstances:
- Service Providers: We may share information with external providers, such as communication platforms, that assist in delivering our services. These providers are required to keep your data secure and use it only for service-related purposes.
- Legal Requirements: We may disclose personal information when required by law or when necessary to protect our rights, the security of our services, or the well-being of our clients and partners.
What Choices You Can Make About Your Information
If you wish to unsubscribe from text messages, reply with ‘STOP’, ‘CANCEL’, ‘END’, ‘QUIT’, or ‘UNSUBSCRIBE’ to opt out of future messages.
To resubscribe, reply with ‘START’ or ‘YES’.
Opting out of one campaign will not unsubscribe you from other notifications related to different services.
How Information Is Secured
We take the security of your personal information seriously and have implemented appropriate physical, administrative, and technical safeguards to protect your data from unauthorized access, disclosure, or misuse.
Privacy Notice Changes
We may update this Privacy Notice periodically. The date of the last update will always be posted at the top of this document.
Who to Contact With Questions or Concerns
If you have any questions or concerns about our privacy practices, please contact us at:
Phone: 305-707-2428
Email: info@notary-closers.com
By using Notary Closers’ services, you acknowledge that you have read and understand this Privacy Notice.